FREQUENTLY ASKED QUESTIONS

1. What is your shipping policy?
   We offer nationwide shipping services. Standard shipping usually takes 3-7 business days, and express shipping can be delivered within 1-3 business days. The specific shipping time may vary depending on your address and the shipping method selected.
2. What is your return policy?
   We allow returns within 30 days of receiving the item. The item must be unwashed, unworn, and retain the original tags and packaging. Please visit our returns page for detailed return procedures.
3. How do I choose the right size for me?
   There is a detailed size guide on each product page, and you can choose the right size according to your body measurements. If you have doubts when choosing a size, please feel free to contact customer service for advice.
4. Can I change or cancel my order?
   If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if the order has been shipped, you will need to process it according to our return policy.
5. What payment methods do you accept?
   We accept a variety of payment methods, including credit cards, debit cards, PayPal and other popular online payment methods. All payment information is securely encrypted.
6. How do I contact customer service?
   You can submit inquiries through the “Contact Us” page on the website, or contact us via email. Our customer service team will respond to you as soon as possible within business days.
7. Do your products have a shelf life?
   The clothing we sell does not have a “shelf life”, but we recommend that you wash and maintain it according to the care instructions on the product label to ensure its durability and appearance.
8. Can I apply for membership benefits?
   Yes, we offer membership registration and benefits. After registering as a member, you can enjoy benefits such as exclusive discounts, early access to promotional information and points rewards.
9. Can I try on the products in the store?
   We are currently an online shopping platform and do not have physical stores. All products can be purchased and returned through our website.
10. What is your privacy policy?
    We take your privacy information very seriously. Our privacy policy details how we collect, use and protect your personal information. You can find a link to the privacy policy at the bottom of the website.